About Us

Welcome to Gamers Hideout — your ultimate battlestation in the heart of Malaysia. Since 2006 (yes, we’ve been grinding those XP in retail), we’ve leveled up from a humble gamer’s corner to a full-fledged entertainment HQ offering console, PC gear, lifestyle collectibles and all things gaming.

Our Mission

To deliver affordable, quality, experiential gaming retail that puts you, the player, in the driver’s seat. Whether you’re hunting the latest AAA release, seeking rare swag or trading in your console for credit toward your next power-up — that’s our turf.

From our flagship store in 1 Utama (and other branches across the Klang Valley) we’re committed to giving every gamer the best-in-class offline experience… and yes, that includes telling your non-gamer friends you have to go there "just for the vibe".

Our Values

Think of us as your local guild-hub: relaxed, passionate, inclusive. Whether you’re a veteran raider, first-time player or collector of rare pieces, you’re welcome. We share your excitement, your "just one more level" mindset, and that thrill when you hit the perfect combo.

Affordability

At Gamers Hideout, we believe gaming should never feel like a "pay-to-win" lifestyle. Everyone — from casual mobile heroes to hardcore console warriors — deserves access to great products at fair prices. That’s why we constantly monitor market prices, provide trade-in options, and offer value-driven deals instead of short-lived, hype-only promotions. For us, affordability isn’t just about being cheaper — it’s about being honest and fair so more Malaysians can join the game without breaking their wallets.

Service

We don’t just sell products — we guide players through their journey. Our team is trained to speak "gamer language" because good service should feel like assistance from a party member, not a salesperson. Whether you’re choosing your first console, upgrading your PC peripheral, or trading in an old device, you’ll get professional guidance that respects your budget, your playstyle, and your preferences. With us, you’ll always feel understood, supported, and welcomed — like a guild mate, not a customer.

Experience

A store shouldn’t just be racks and shelves — it should feel like entering a new world. We design our stores to be hands-on, walk-in-and-explore spaces where you can test gear, check out collectibles up close, feel controller grips and even chat with other players. Our digital experience mirrors this spirit too — intuitive, community-focused and evolving with every version update. We want you to feel the game culture the moment you step in, not just see it. Every visit should be a side quest worth remembering.

Quality

We stand behind every single product we sell, from the most affordable accessories to the most premium, limited-edition releases. Quality isn’t just about durability or specifications — it’s about trust. The products we bring in are sourced from verified distributors, paired with proper warranty support, and recommended based on genuine usage knowledge from our team. If we wouldn’t use it ourselves, we won’t put it on our shelves. Quality to us is performance, reliability, and long-term satisfaction — so your gear keeps winning with you.

Collector Spirit

Gaming isn’t just about playing — it’s about belonging. From rare console editions to official merchandise, from iconic figurines to wearable fandom, we celebrate the passion of collectors. We understand the wait, the hype, the pre-release jitters, and the pride of unboxing something legendary. We curate collectibles not because they "sell," but because they mean something to the community. If you collect, display, or simply admire beautiful gaming culture, you’re one of us — and we’ll always strive to bring you treasures worth showing off.

Looking ahead

We’re not stopping here. Our quest-log includes building stronger online tools, more trade-in options, surprise events and maybe even community tournaments — stay on your toes.

Because at Gamers Hideout, the story is always loading… and the next mission is right around the corner.